Publications

Our 2020-21 Annual Review covers the updates from our charitable services. Read our welcome letter from our Chief Executive Steve Allen below, and download our full report. Welcome to our charitable services update The 2020-21 financial year covered in this update is the most challenging year any organisation providing care and services for older people…

Our 2018-19 annual review tells the story of change. Change that has put us in a stronger position to move forward with our vision of a society where older people have the opportunity to live fulfilled lives. We aim to achive this by providing high-quality services and activities that are both personalised to individual needs…

Our strategy for the next five years is summarised in this document. We have refreshed our vision, mission and values to reflect changes to the way people want care and support. Our plan for the future is to continue to provide high quality services and activities that are both personalised to individual needs and integrated…

Our 2017-18 annual review tells the story of older people we have supported and the outcomes that we have achieved through four themed sections. Download our annual review today and find out how we are: Putting older people at the heart of excellent services An outstanding service is one that is flexible and responsive to people’s…